Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as, but not limited to, name, address, telephone number, ID numbers, birth date or opinions. Personal information does not include the name, title, business address or telephone number of an employee of an organization. Also, information about individuals contained in the following documents is not considered personal information:
The purposes for which personal information is collected shall be identified by the organization at or before the time the information is collected. PROPCO identifies the purpose for which your personal information is collected at or before the time the information is actually collected.
The knowledge and consent of the individual are required for the collection, use or disclosure of personal information, except where inappropriate. PROPCO obtains your consent to collect, use or disclose personal information, except where inappropriate. The method of obtaining consent is appropriate to the type of personal information being collected, used or disclosed:
PROPCO will obtain your express consent (verbal, written or electronic agreement) to collect, use or disclose sensitive personal information.
PROPCO will use implied consent to collect, use or disclose your personal information where one or more of the following apply:
The collection of personal information shall be limited to that which is necessary for the purposes identified by the organization. Information shall be collected by fair and lawful means. PROPCO collects only the information necessary to provide pest control and related services to you. PROPCO will collect personal information only by fair and lawful means.
Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by the law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes. Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. PROPCO does not sell or rent personal information to any organization or person for any reason. Personal information is only shared with third party organizations in order to provide you with pest control and related services. PROPCO retains your personal information only as long as it is required for our business relationship or as required by laws.
Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. PROPCO keeps your personal information up-to-date, accurate and relevant for its intended use. You may request access to the personal information we have on record in order to review and amend the information, as appropriate. To access your personal information, refer to the How to Contact Us section below.
Personal information shall be protected by security safeguards appropriate to the sensitivity of the information. PROPCO takes the appropriate steps to safeguard your personal information, regardless of the format in which it is held. These safeguards include:
An organization shall make readily available to individuals specific information about its policies and practices relating to the management of personal information. PROPCO will make readily available to individuals specific information about its policies and practices relating to the management of personal information. This policy and any related information is available at all times on our web site, www.propco.ca or on request. To contact us, refer to the How to Contact Us section below.
Upon request, an individual shall be informed of the existence, use and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate. You can request access to your personal information. To contact us, refer to the How to Contact Us section below. Upon receiving a request, PROPCO will:
An individual shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for the organization’s compliance. PROPCO responds in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures.
How to Contact Us?